Wow! – Delivering Outstanding Customer Service
A critical element of business success is not only meeting client expectations but exceeding them. Delivering the service promise to customers, both internal and external, is a must if an organisation aims to outrun the competition in being the provider and the employer of choice.
This programme will provide participants with the opportunity to develop the skills required to enable them to offer outstanding customer service and build on customer loyalty and strong brand identity.
Looking to enrol multiple participants?
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Interested in this course for yourself?
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Require a student visa to attend this course?
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| Venue: ThinkTalent Training Room, ThinkTalent Offices, Mriehel |
| Language: English |
| Duration: Full Day |
| Hours of Total Learning: 7 |
| Entry Requirements: None |
| Mode of Attendance: Part-time |
| Mode of Delivery: Face-to-face |
| Grading System: Not Applicable |
| Pass Mark: Not Applicable |
| Funding Options: Get Qualified Scheme – Students can benefit from a tax credit of 70% of the cost incurred. Investing in Skills (IIS) – Employers can benefit from a refund of 70% of the costs incurred. Contact us for further guidance on how to apply for either funding option. |
Interested in this course?
Looking to enrol multiple participants?
Should you wish to enrol a number of employees on a training programme, kindly fill out the form adjacent so that we can contact you to provide group rates or further information of how you can benefit from grants available.
Require a student visa?
If you require a student visa to travel to Malta to complete one of our Awards, kindly get in touch through the form adjacent, so that we can advise on the visa process and any additional fees prior to paying.
Interested in the course for yourself?
Should you need further information and/or have some queries relating to a course, or for further information of how you can benefit from grants available, please complete the form adjacent and we will get back to you to address your queries.