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Sales

Telesales

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The telephone as a medium for sales activities has nowadays become an integral part of the marketing strategy of any organisation. Every telephone conversation with a potential customer or an established client offers a potential sale. And effective teleselling results in repeat business. This does not happen by chance but is the result of good interpersonal skills, excellent telephone and selling techniques. impress+ sales training provides a solid foundation and background to this telesales programme. This programme enables participants to develop behaviours, grasp effective telephone and selling techniques that lead to successful sales deals.

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