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Interpersonal Skills

Managing Anger at the Workplace

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Anger has long since been a characteristic of our culture and has become an expected response to stressful or threatening situations. This can lead to serious problems in the workplace as employees with anger can destroy team spirit and morale, generate anxiety among co-workers, engage in sabotage and other undesirable behaviours, or become so enraged that they spark aggressive emotional outbursts. This programme will help participants understand, manage and prevent workplace hostility. Important issues covered are; reading early warning signs, responding appropriately, calming angry employees, avoiding repercussions, and creating organisational climates that encourage a harmonious environment for employees. 

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Venue: ThinkTalent Training Room, ThinkTalent Offices, Mriehel
Language: English
Duration: Half day
Hours of Total Learning: 3.75
Entry Requirements: None
Mode of Attendance: Part-time
Mode of Delivery: Face-to-face
Grading System: Not Applicable
Pass Mark: Not Applicable
Funding Options: Get Qualified Scheme – Students can benefit from a tax credit of 70% of the cost incurred. Investing in Skills (IIS) – Employers can benefit from a refund of 70% of the costs incurred. Contact us for further guidance on how to apply for either funding option.