Leading with Emotional Intelligence
This valuable workshop delivers the in-depth knowledge and practical skills a manager needs to be a strong, emotionally effective leader. It will highlight the importance of monitoring and adapting one’s own emotions and behaviours for self-benefit, the team and the department. The programme explores the practical application of twenty leadership competencies as highlighted in the Emotional Competency Framework by Daniel Goleman. It also looks at the four main Emotional Intelligence Abilities developed by John Mayer and Peter Salovey: the ability to identify, use, understand and manage emotions in oneself and others.
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| Venue: ThinkTalent Training Room, ThinkTalent Offices, Mriehel |
| Language: English |
| Duration: Full Day |
| Hours of Total Learning: 7 |
| Entry Requirements: None |
| Mode of Attendance: Part-time |
| Mode of Delivery: Face-to-face |
| Grading System: Not Applicable |
| Pass Mark: Not Applicable |
| Funding Options: MySkills Scheme – Employed Individuals can benefit from a tax credit of up to 80% & Unemployed individuals 100% refund of the cost incurred. On the other hand, Employers can benefit from a refund of 70%+ of the costs incurred through the Investing in Skills (IIS) – Contact us for further guidance on how to apply for either funding option. |
Structure of Programme:
Part 1: Introduction to Emotional Intelligence
- Defining Emotional Intelligence (EI)
- Business case for EI in leadership
- EI vs IQ: What truly drives leadership effectiveness?
- Goleman’s Emotional Competency Framework: Overview of 20 leadership competencies
Part 2: The Four Core EI Abilities (Mayer & Salovey Model)
- Ability 1: Perceiving Emotions – Recognising emotions in oneself and others
- Ability 2: Using Emotions – Leveraging emotions to facilitate thinking and action
- Ability 3: Understanding Emotions – The language and patterns of emotion
- Ability 4: Managing Emotions – Regulating emotions for self and relationship management
Part 3: Applying the Emotional Competency Framework
- Deep dive into Goleman’s 4 EI domains:
- Self-Awareness
- Self-Management
- Social Awareness
- Relationship Management
- Linking domains to the 20 leadership competencies
Part 4: Practical Strategies for Leading with EI
- Managing triggers and emotional hijacking
- Empathetic communication and active listening
- Building emotional safety and trust in teams
- Motivation and resilience as an EI leader
Part 5: Leadership in Action – Integrating EI Competencies
- Bringing it all together: how emotionally intelligent leaders think and act
- Personal leadership map: strengths and blind spots
- Creating a personal EI development plan