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Effective Decision Making and Problem Solving
Leadership

Effective Decision Making and Problem Solving

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Effective decisions are critical especially when they impact on financials, people and processes, and influence the reputation of the department, operating units and companies. This programme will enable participants to discover the importance of not procrastinating when faced with tough decisions, to rely on intuition and even allow uncertainty to take control. It provides the tools to achieve the clarity that balances intuition and rational thinking. Participants will be able to align outcomes to create buy-in and make decisions that are smart, timely and effective.

 
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  • Date/s of Next Intake
  • Venue
  • Language
  • Duration
  • Hours of Total Learning
  • Entry Requirements
  • Mode of Attendance
  • Mode of Delivery
  • Grading System
  • Pass Mark
  • Funding Options

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Contact Us
Venue: ThinkTalent Training Room, ThinkTalent Offices, Mriehel
Language: English
Duration: Full Day
Hours of Total Learning: 7
Entry Requirements: None
Mode of Attendance: Part-time
Mode of Delivery: Face-to-face
Grading System: Not Applicable
Pass Mark: Not Applicable
Funding Options: Get Qualified Scheme – Students can benefit from a tax credit of 70% of the cost incurred. Investing in Skills (IIS) – Employers can benefit from a refund of 70% of the costs incurred. Contact us for further guidance on how to apply for either funding option.
Course Details
Date/s of Next Intake 2025 September or 2026 January
Venue ThinkTalent Training Room, ThinkTalent Offices, Mriehel
Language English
Duration Full Day
Hours of Total Learning 7
Entry Requirements None
Mode of Attendance Part-time
Mode of Delivery Face-to-face
Grading System Not Applicable
Pass Mark Not Applicable
Funding Options Get Qualified Scheme – Students can benefit from a tax credit of 70% of the cost incurred. Investing in Skills (IIS) – Employers can benefit from a refund of 70% of the costs incurred. Contact us for further guidance on how to apply for either funding option.
Structure of Programme:


Part 1: Framing Decisions & Problems – Using the IDEAL Model 

  • Introduction to the IDEAL Model: 
    I – Identify the problem 
    D – Define and represent the problem 
    E – Explore possible strategies 
    A – Act on the strategies 
    L – Look back and evaluate 
  • Applying IDEAL to real-life decision scenarios 
  • Group activity: Mapping a current challenge using IDEAL 
  • Plenary discussion: Common gaps in our decision-making approach 

Session 2: Why Decisions Fail – And What to Do About It 

  • The cost of indecision and delayed action 
  • Internal and external decision-making barriers 
  • Case study: a poor decision and its ripple effects 
  • Personal reflection: What holds me back from deciding? 

Part 3: Tools for Clarity – Analytical & Intuitive Balance 

  • The balance between intuition and logic 
  • The 4 Whys Technique: Identifying root causes 
  • The Appreciation Technique: Finding strengths in the problem 
  • Small group practice using both tools 

Part 4: Six Thinking Hats – Structured Perspective-Taking 

  • Overview of De Bono’s Six Thinking Hats 
    (White – Facts, Red – Emotions, Black – Risks, Yellow – Benefits, Green – Creativity, Blue – Process) 
  • Team simulation using a real or complex case 
  • Discussion: How does this method shift our thinking? 

Part 5: Brainstorming & Strategic Filtering 

  • Brainstorming techniques for high-stakes decisions 
    (e.g., Silent brainstorming, Round-robin, SCAMPER) 
  • Decision-filtering tools: Impact vs. Effort matrix 
  • Activity: Brainstorm and shortlist solutions for a current work challenge 

Part 6: Communicating and Owning the Decision 

  • RACI Model 
  • Aligning decisions with values and outcomes 
  • Gaining buy-in through transparent rationale 
  • Communicating decisions to stakeholders 

 

Interested in this course?


Looking to enrol multiple participants?

Should you wish to enrol a number of employees on a training programme, kindly fill out the form adjacent so that we can contact you to provide group rates or further information of how you can benefit from grants available.


Require a student visa?

If you require a student visa to travel to Malta to complete one of our Awards, kindly get in touch through the form adjacent, so that we can advise on the visa process and any additional fees prior to paying.


Interested in the course for yourself?

Should you need further information and/or have some queries relating to a course, or for further information of how you can benefit from grants available, please complete the form adjacent and we will get back to you to address your queries.



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