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Complaint Handling

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This programme is designed to reinforce the skills needed when handling complaints and problematic clients. This will enable participants to master the communication process in such difficult situations whilst maintaining a positive attitude.

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€ 0.00

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Looking to enrol multiple participants?

Should you wish to enrol a number of employees on a training programme, kindly fill out the form adjacent so that we can contact you to provide group rates or further information of how you can benefit from grants available.


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If you require a student visa to travel to Malta to complete one of our Awards, kindly get in touch through the form adjacent, so that we can advise on the visa process and any additional fees prior to paying.


Interested in the course for yourself?

Should you need further information and/or have some queries relating to a course, or for further information of how you can benefit from grants available, please complete the form adjacent and we will get back to you to address your queries.



Please enter your contact number together with your prefix, example : 00356 7912 3456
Please enter the amount of participants  attending the course, should it be group training sessions. Enter 1 if the query is for an individual.
In you're query, please state if you are a Third-Country National so that we would be able to assist you accordingly.