ThinkTalent can assist the organisation in developing and implementing actions to create and promote the company’s values and moments of truth throughout the employment cycle. The following are some of the services offered:

• Facilitation of the development of company values
• Promotion of the Company’s values
• Providing service culture training

Recruitment

Attracting and retaining the best available talent in the market. The following are some of the services offered:

• Establishing policies & procedures
• Redefining job specs and competency profiles
• Resourcing recruitment suppliers
• Designing and compiling job adverts
• Designing and implementing selection processes
• Optimising costs
• Employment contracts
• Training in recruitment skills
• Promoting your company as the Employer of Choice

People Development

Developing learning strategies and implementing training and development solutions aimed at optimising employees’ talents.  The following are some of the services offered:

• Design and delivery of employee orientation programmes
• Developing a coaching culture
• Compiling training needs analysis
• Executing training plan
• Management development
• Training for performance

Goal alignment

Designing and implementing performance management practices aimed at gaining commitment from employees towards maximising their personal performance and support the achievement of company goals. The following are some of the services offered:

• Developing evaluation tools
• Compiling performance management guidelines
• Training in evaluation skills
• Design and delivery of appraisee training
• Identifying key performance indicators
• Aligning employees’ performance to company goals

Employee relations

Identifying and introducing procedures that harness employees’ well being and nurture workplace improvements in order to generate commitment and contribution and thus encourage loyalty and a partnership approach.  The following are some of the services offered:

• Social and welfare programme
• Counseling
• Employee assistance programme
• Employee satisfaction index survey
• Internal communication
• Team climate

Health & Safety

Ensuring that the proper standards and training are in place ascertaining that employees are working in a safe environment and that all legislative requirements are being adhered to.  The following are some of the services offered:

• Workplace risk assessment
• Legislative compliance
• Health and safety training

HR Administration

Creating a structure that will enable effective HR Administration processes both within and across departments.  The following are some of the services offered:

• Work permits
• Implementation of disciplinary and dismissal procedures
• Attendance records
• Legislative compliance
• Employee records/files
• HR website

Remuneration & Reward

Designing and implementing systems to ensure fairness and consistency in rates of pay and benefits packages, taking into account internal company relativities and external market trends.  The following are some of the services offered:

• Designing reward strategies & reward schemes
• Compiling pay & benefit scales
• Market/competition benchmarking
• Linking performance and pay
• Liaison with the remuneration committee

Process Re-engineering

Reorganisation of human resource deployment aimed at improving efficiency and productivity levels thus impacting cost, quality of work and business outcomes.  The following are some of the services offered:

• Consultancy on performance improvements in cost, quality, speed and service dimensions
• Change management