The accurate identification of the training needs of an organisation is crucial to its success and development.  Training must have a purpose and that purpose can be defined only if the learning needs of the organisation and the groups and individuals within it have been systematically identified and analysed.  The outcome of the training needs audit and analysis is to identify and priortise training strategy and plan.  ThinkTalent outlines a process that analyses needs on three different levels: Corporate, Departmental and Individual.

Corporate level: Includes discussions with top management to understand the vision and corporate objectives. We identify the gap present and come up with a business plan to close the gap and align with company objectives.

Departmental level: We will speak with department heads to identify employee engagement. We look at customer feedback, employee satisfaction surveys, and quality metrics. These HR metrics help determine whether there is alignment with corporate objectives.

Individual level: Here we conduct a number of focus groups and one-to-one meetings with employees. We also ensure the correct performance management systems are in place.