Upselling Skills for Front of House Employees

MQF Level 4, 1 ECTS

This workshop delivers a personal and professional development programmes that focuses on core skills required by leaders to be truly effective in their work. These include communication and feedback skills, managing time , and being a good role model.

This programme is based on the fundamental principles of learning by doing. All sessions consist of a blend of discussions, exercises, and case studies.

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€ 700.00 700.0 EUR € 700.00

€ 700.00

Venue
Language
- English
Duration
- 3 full days
Hours of Total Learning
- 25
Entry Requirements
- None
Mode of Attendance
- Part-time
Mode of Delivery
- Face-to-face
Grading System
- Standard pass/fail grading scale
Funding Options
- Three Malta funding routes can cover most of your course. MySkills Scheme (cash grant reimbursement, individuals) — employed participants claim back up to 80% and unemployed up to 100%, paid as a cash reimbursement on completion, max €5,000 per application. Get Qualified Scheme (tax credit, individuals) — employed, self-employed and business owners recover up to 70% of eligible training costs as a personal tax credit, max €10,000 per application. Investing in Skills / IIS (tax credit, employers) — Malta-registered employers recover up to 70% of eligible training costs for their staff as a tax credit. Not sure which scheme fits you? Contact us — we will tell you exactly what you qualify for.

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Venue: ThinkTalent Training Room, ThinkTalent Offices, Mriehel

Language: English

Duration: 3 full days

Hours of Total Learning: 25

Entry Requirements: None

Mode of Attendance: Part-time

Mode of Delivery: Face-to-face

Grading System: Standard pass/fail grading scale

Funding Options: Three Malta funding routes can cover most of your course. MySkills Scheme (cash grant reimbursement, individuals) — employed participants claim back up to 80% and unemployed up to 100%, paid as a cash reimbursement on completion, max €5,000 per application. Get Qualified Scheme (tax credit, individuals) — employed, self-employed and business owners recover up to 70% of eligible training costs as a personal tax credit, max €10,000 per application. Investing in Skills / IIS (tax credit, employers) — Malta-registered employers recover up to 70% of eligible training costs for their staff as a tax credit. Not sure which scheme fits you? Contact us — we will tell you exactly what you qualify for.

Learning Outcomes

By the end of the programme the learners will be able to:

Sharpen their interpersonal skills to communicate successfully with their teams
Enhance their confidence to assert themselves in their role as leader
Develop high-impact team leadership skills

Expand their knowledge of key leadership theories and concepts
Equip themselves with practical techniques and examples to allow them to lead their team effectively on a day-to-day basis

Target Group / Audience

This intensive programme is targeted towards anyone new to a leadership/supervisory role wishing to acquire the essential leadership skills necessary to lead a team.

Minimum Age: 18+

Course Details

Venue	ThinkTalent Training Room, ThinkTalent Offices, Mriehel
Language	English
Duration	3 full days
Hours of Total Learning	25
Entry Requirements	None
Mode of Attendance	Part-time
Mode of Delivery	Face-to-face
Grading System	Standard pass/fail grading scale
Funding Options	Three Malta funding routes can cover most of your course. MySkills Scheme (cash grant reimbursement, individuals) — employed participants claim back up to 80% and unemployed up to 100%, paid as a cash reimbursement on completion, max €5,000 per application. Get Qualified Scheme (tax credit, individuals) — employed, self-employed and business owners recover up to 70% of eligible training costs as a personal tax credit, max €10,000 per application. Investing in Skills / IIS (tax credit, employers) — Malta-registered employers recover up to 70% of eligible training costs for their staff as a tax credit. Not sure which scheme fits you? Contact us — we will tell you exactly what you qualify for.

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From FREE

80–100% MySkills cash grant

✅

No Entry Requirements

Open to everyone 18+