Workplace counselling – how to support your staff

Research shows that workplace counselling is a valuable resource and an effective way of developing a company culture that cares. Personal and/or work-related problems can adversely affect an employee’s work satisfaction and job performance.

In a business context, workplace counselling aims to support staff members through challenging periods and help them feel more in control.

Something for everyone

Face-to-face counselling sessions with a qualified coach can help members of a team with a number of difficulties. These can range from depression, anxiety, grief and bereavement, through to stress-related issues, substance abuse, and forms of discrimination.

Another effective method is ‘Computerized Cognitive Behavioural Therapy’. There are a number of CCBT  courses available such as OC Fighter (for Obsessive-Compulsive Disorder), Beating the Blues (for Depression & Anxiety), and Fear Fighter (for Panic & Phobia Disorders). A programme involves an employee having access to one-to-one psychological support whilst working through online sessions. Initially, a face-to-face evaluation is carried out. Once the employee is verified as being suitable for a programme, they receive a username and password. The member can then log in and complete the course at their own pace. Added one-to-one support sessions are always available when required.

Cost-effective and confidential 

Workplace counselling is an extremely cost-effective method of staff retention. John McLeod points out that ‘workplace counselling is generally effective in alleviating psychological problems and has a significant impact on sickness absence.’ The benefit of workplace counselling has been extensively researched and is highly recommended by the National Institute of Health & Clinical Excellence (NICE), UK. Employees can rest assured that sessions are strictly confidential. Moreover, after the completion of a programme, the  HR Manager can continue to provide support with one-to-one meetings.

ThinkTalent is a Corporate Service Provider (CSP) based in Malta. We provide Bespoke Workplace Counselling Services and Employee Assistance Programmes (EAPs) for your organisation. If you have any questions, feel free to contact us, we are always happy to help!