Most of us have experienced both bad and great customer service. There is no doubt which of these a customer would prefer, given the choice. The difference between the two can make or break a company’s reputation and destroy its …
The benefits of workplace coaching are numerous. In a recent study, Boak and Crabbe (European Journal of Training and Development, 2019), found that corporate coaching has individual and organisational benefits, including improved skills in communication and problem-solving, and a better …
Your employees play a major role in the success of your company, so it’s crucial that you invest wisely in this area. HR is a complex process for any sized organisation; therefore, many companies choose to outsource their human resources …
Training and development opportunities provide both your individual employees and company as a whole with advantages that make a wise investment. The ROI from corporate training programmes is really a no-brainer. We’ve put together 5 reasons why your company should …
Free e-learning initiative for present and previous employees in tourism, as well as full-time students in any industry: Whether you are looking to build a career in tourism and hospitality or improve your chances for bigger opportunities in other industries, …
Tourism and the travel industry is clearly one of the worst-hit sectors by Covid-19 and the ban on international flights has all but shut down this segment entirely. It’s hard to imagine people travelling abroad in the forthcoming months due …
Have you ever found yourself wishing you were living someone else’s life, whether you see people travelling more often, investing in something meaningful, obtaining a better job? Recent changes to our daily routine, affected by Covid-19, have on the upside …
The unexpected outbreak of coronavirus across the globe has thrown many businesses into turmoil, bringing with it widespread monetary repercussions. In this article, we take a look at how business leaders can lead teams remotely and adapt to these constantly …
There are many ways you can help potential candidates understand what benefits your organization has to offer and increase your employee retention. What is workplace culture? Is it just a floating term? Here are 3 ways to enhance your employer …
Strong team dynamics are the backbone of any successful company. Successful companies recognize the benefits of a dynamic team working together towards a common goal. Having the right people in the right roles – with a shared vision – is …