Award in Emotional Intelligence at Work MQF5

Boost Your Performance at Work With Emotional Intelligence

There is a growing body of research that suggests emotional intelligence (EI) can be a powerful predictor of success in the workplace. Emotionally intelligent employees are able to effectively manage their own emotions, as well as the emotions of others. This can lead to increased productivity, improved communication and teamwork, and reduced stress levels in the workplace.While some people are naturally more emotionally intelligent than others, there are things that everyone can do to improve their EI.

For example, learning to become more aware of your own emotions, and understanding how they affect your thoughts and behaviours, is a key step in managing them effectively. Developing empathy – the ability to see things from another person’s perspective – is also important for managing relationships at work. And finally, practicing good stress management techniques can help you to stay calm and focused when things get tough.

If you want to boost your career prospects and improve your performance at work, developing your emotional intelligence is a great place to start.

Learning Outcomes

By the end of the MQF5 Award in Emotional Intelligence at Work, you will be able to:

• understand the concepts of Emotional Intelligence (EI) and Emotional Literacy (EL)
• understand how EI/EL differ from traditional concepts of intelligence
• appreciate the importance of EI/EL to succeed in both one’s personal and professional life
• understand the importance of self-awareness
• understand the importance of self-assessment through feedback and reflection
• understand the role of emotions in motivation and self-control
• understand the concepts of affective and cognitive empathy
• understand the importance of achieving rapport and approachability to be able to manage relationships better at work

Designed for

The Award in Emotional Intelligence at Work MQF5 is for Managers, Team Leaders, and Supervisors, and anyone wishing to develop their emotional intelligence to supplement their technical expertise.

ThinkTalent Ltd is a Further and Higher Education Institution licensed by the Malta Further and Higher Education Authority (MFHEA) Licence Number: 2017/04.  View our Quality Assurance Policy.