Boost Your Skills in Sales and Customer Service with an Accredited Course
Improve your company’s expertise or raise your personal brand by choosing one of the training programmes below.
ThinkTalent’s accredited programmes are eligible for funding under Get Qualified (for individuals) and Investing in Skills (for companies) in Malta.
Register your interest with us to receive more information about our courses and funding as an individual or company.
Choose from the following:
Accredited Training Programmes
- Award in Sales Skills and Techniques (MQF4)
- Award in Delivering Outstanding Customer Service (MQF4)
Open Programmes:
Sales:
- Upselling Skills for Front of House Employees
- Upselling Skills for Food and Beverage Employees
- IMPRESSive Sales Management
- Telesales
Customer Service:
- Essential Elements for Delivering Outstanding Customer Service
- Communication Skills for Outstanding Customer Service
- Complaint Handling and Managing Complex Customers Experiences
- Developing a Branded Customer Service Programme
- Developing Impactful Customer Relationships for a Positive Customer Experience
ThinkTalent Ltd is a Further and Higher Education Institution licensed by the Malta Further and Higher Education Authority (MFHEA) Licence Number: 2017/04. Programme information: MQF Accredited Courses. To view ThinkTalent’s Internal Quality Assurance document, click here.