Award in Sales Skills and Techniques - MQF Level 4

The course provides a set of simple, practical tools to help employees create the service and work culture required of them. It’s a way to build stronger relationships that equip every team member with the ability to face challenges more effectively. It covers a number of components to provide the company with the opportunity to accelerate the organisational development momentum.

Explore:

• Developing behaviours conducive to selling
• Selling skills and techniques that impact on outcomes
• A structured approach to sales
• Improving the rate of success when closing deals
• Nurturing a sales culture within the organisation
• Shaping staff behaviour
• Improving communication
• Team cohesiveness among the various departments, divisions and units

Learning outcomes:

• Raised level of self-awareness with respect to one’s role in effecting sales
• Effective techniques that can be applied in a range of selling scenarios
• Increased self-confidence to assertively address selling opportunities
• Proven and tested opening approaches that positively impact on customer rapport
• Raised understanding in finding out what the client needs
• Fast thinking skills; taking the right action to secure sales deals
• Understanding buying signals to immediately close sales deals
• Understanding customer psychology by mastering the Impress+ tool kit.

Aimed for

Sales Executives, Sales Reps and Retail assistants who wish to improve their customer service and selling aptitudes sales skills and for business owners to introduce a number of core behavioural standards.

For more information on our accredited courses and funding options, kindly contact us with any questions you may have.

ThinkTalent Ltd is a Further and Higher Education Institution licensed by the Malta Further and Higher Education Authority (MFHEA) Licence Number: 2017/04. View our Quality Assurance Policy.